Safety · tak.lk

Buy and sell safely on Tak.

Buying and selling online carries real risk. These are the habits that keep scammers out of your deals — for buyers and sellers alike — plus the tricks worth recognizing before they cost you.

Buyer safetySeller safetySpotting scams

The golden rules, in four lines

01

For buyers

Always meet in person

Never pay for an item without seeing it first. Meet the seller in a public, well-lit place during daytime. Bring a friend if you can.

Don't pay in advance

Legitimate sellers will let you inspect the item before paying. Be very suspicious if someone asks for a deposit, 'holding fee', or full payment before meeting.

If it's too good to be true, it probably is

A brand new iPhone for Rs. 20,000? A car at half market price? Scammers bait victims with unrealistically low prices. Research the market value before you buy.

Verify payment yourself

Don't trust screenshots of bank transfers or SMS confirmations. Check your own bank app or account balance to verify that money has actually been received.

Never share personal financial info

No buyer or seller ever needs your bank account password, OTP, or credit card number. If someone asks for these, it's a scam — always.

Check documents for vehicles & property

For vehicles, verify the chassis number with the Department of Motor Traffic. For property, use a lawyer to verify title deeds and ownership. Never skip this step.

02

For sellers

Beware of overpayment scams

If a buyer sends more than the asking price and asks you to 'refund the difference', it's a scam. The original payment will bounce, and you'll lose the refund amount.

Meet in a safe location

When showing items, vehicles, or property, do it in a public area or have someone with you. Don't invite strangers to your home alone.

Sellers never need to pay buyers

If a 'buyer' asks you to pay a fee, shipping cost, or any charge to complete the sale, it's a scam. Walk away immediately.

Protect your personal information

Only share the contact details on your ad. Don't share your NIC, bank details, or home address until you've verified the buyer's identity.

03

Common scams

Advance payment scam

The scammer posts an attractive listing, then asks for a deposit to 'hold' or 'reserve' the item. Once paid, they disappear. Never send money before seeing the item.

Fake payment confirmation

The buyer shows a forged bank transfer screenshot or fake SMS saying 'payment sent'. Always verify through your own bank app — never trust a screenshot.

Vehicle document fraud

Stolen or cloned vehicles sold with forged documents. Always verify the chassis number with DMT and confirm the seller's NIC matches the vehicle registration.

Fake rental listings

Scammers copy photos from real listings and offer rentals at below-market rates. They ask for a deposit before viewing. Always visit the property and meet the landlord in person.

Shipping scam

The seller insists on shipping the item and asks for payment upfront. The item never arrives. On Tak, always prefer in-person transactions for high-value items.

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Been scammed?

If you've lost money, file a complaint at your nearest police station right away. You can also report a suspicious ad with the Report button on any listing, and email us so we can act on it.

Email support@tak.lk